Frequently Asked Questions

Youngr.club is a biohacking superfoods community focused on personalized wellness solutions. Our approach combines premium superfood supplements, custom routines, and mindfulness of biological health through our proprietary Youngr Protocol. We've helped thousands of people optimize their health with personalized superfood solutions tailored to their unique needs.

Our supplements stand out in three key ways: personalization, quality, and approach. Unlike generic supplements, we use our proprietary Youngr Protocol to recommend specific superfoods based on your age, gender, weight, height, and health concerns. All our products are manufactured in the US, GMP-certified, and tested by independent third-party US labs for purity and potency. We focus on superfood-based solutions rather than synthetic alternatives, combining targeted supplementation with custom routines for comprehensive wellness support.

Yes. All our products are tested by independent third-party US labs for purity and potency to ensure you're getting exactly what's on the label.

All our products are manufactured in the United States at GMP-certified facilities that comply with FDA regulations.

The FDA does not approve dietary supplement products. However, all our products comply with FDA regulations for safety, quality, and proper labeling. Our manufacturing partners are GMP-certified and follow strict quality standards to ensure product safety and effectiveness.

Allergen information varies by product. Please refer to the specific product page for detailed ingredient lists and allergen information, or reach out to us at hello@youngr.club with any questions about specific products.

Many of our products are vegan and vegetarian-friendly. Please check the specific product page for details on capsule types and ingredients, or contact us at hello@youngr.club and we're happy to help you find products that fit your dietary preferences.

The Youngr Protocol is our personalized superfood recommendation system. Based on your age, gender, weight, height, and up to 3 health concerns, we create a custom protocol that tells you exactly which superfood supplements to use, when to take them, and how to integrate them into your routine for optimal results.

First, you fill out our 2-minute form with your personal information and health goals. Our team then assembles your custom protocol one by one, which typically takes 12-20 hours. You'll receive a comprehensive PDF document with your personalized superfood recommendations, short daily 20-minute routine from our stretching and/or breathwork libraries, dosage instructions, timing guidance, and lifestyle suggestions tailored specifically to your needs.

Our team personally assembles each protocol to ensure accuracy and personalization. Delivery is usually 12-20 hours after purchase. You'll receive an email as soon as your protocol is ready to download.

You'll need to provide your first name, last name, email, age, gender, weight, height, and up to 3 health concerns or issues you're currently experiencing. This information allows us to create a protocol specifically tailored to your body and needs.

Don't worry, this is completely normal. People who select 3 health concerns typically receive 4-6 supplement recommendations, and that can feel like a lot at first glance. Here's the thing: superfoods are incredibly versatile, and many of them address multiple concerns simultaneously. For example, Ashwagandha supports both stress reduction and sleep quality, while Lion's Mane helps with both brain fog and focus.

You don't need to start everything at once. We recommend beginning with the supplements that target your most pressing concern first. Try those for 2-4 weeks, see how your body responds, then gradually add the others. This approach helps you understand what's working and makes the routine more manageable. Think of your protocol as a complete roadmap, not a mandatory all-at-once prescription. Start where it makes sense for you, and build from there as you feel comfortable.

While supplements might be similar for people with similar concerns, each protocol is highly customized based on individual age, gender, height, and weight. We recommend getting a separate protocol for each person to ensure the most accurate and personalized recommendations.

The $59.90 protocol investment comes with a full $59.90 store credit that can be used on any products in our shop, making your net cost $0. The credit is valid for 1 year from the date your protocol is sent.

When your protocol is delivered via email, you'll receive a unique discount code worth $59.90. Simply enter this code at checkout when ordering any products from our store. The credit can be applied to any products and is valid for 1 year from the date of your protocol email.

Yes, the $59.90 store credit expires 1 year from the date your protocol is sent via email. This gives you plenty of time to explore our products and make your selections.

Absolutely. The protocol is valuable on its own as a personalized wellness guide. While it's designed to work with our products and you'll receive $59.90 in store credit to use here, you're welcome to use the protocol recommendations however works best for you. Just be mindful that dosages are optimized for our specific product formulations.

Your $59.90 investment includes:

• Your personalized Youngr Protocol (custom superfood recommendations)
• $59.90 store credit (redeemable on any products)
• The Youngr Biohacking & Superfoods Guide (60+ page downloadable PDF, $99 value)
• Access to our professional Breathwork Library (20+ guided video sessions, $49 value)
• Access to our professional Stretching Library (40+ guided video sessions, $69 value)

Total value: $316

Your investment: $59.90 (which you get back as store credit).

The breathwork library is available here and the stretching library here. These feature guided video sessions with narration and on-screen visual guides to help even beginners follow along easily.

We're a community and we're here to help. If you have questions about your protocol or need guidance, please email us at hello@youngr.club and we're happy to provide recommendations and support.

The best way to find your ideal supplements is through our Youngr Protocol. Fill out our 2-minute form at form.youngr.club, and we'll create a personalized recommendation based on your age, gender, weight, height, and specific health concerns.

If you prefer to browse on your own, each product page includes detailed information about benefits and uses, or you can explore our pre-built bundles on our Bundles page which target common health goals like sleep, energy, brain fog, and more.

Yes, many of our superfoods work synergistically and can be taken together. In fact, our Youngr Protocol often recommends combinations of supplements that complement each other. Always check the dosage instructions on each product page and follow the timing recommendations in your protocol if you have one. If you're taking medications or have specific health conditions, consult your doctor before combining supplements.

Individual products let you purchase single supplements, while bundles are curated combinations designed around specific health goals like better sleep, mental clarity, or athletic performance. Bundles offer better value and take the guesswork out of pairing complementary superfoods. You can choose from our pre-built bundles or create your own custom bundle on our Bundles page.

We offer several ways to save:

• One-time bundle purchase: 15% off when buying 3 or more products (use code BUNDLE at checkout)
• First-time customers: 15% off any order with code HELLO15
• Subscription bundles (2+ products): 20% off first order, 15% off every subsequent order

For continuous savings, subscription bundles offer the best value. You can always cancel or modify your subscription anytime.

Yes! You can create your own custom bundle by selecting any products you want on our Bundles page. You can build either a one-time purchase bundle or a subscription bundle with your own selection of products.

Most of our products are formulated as a 30-day supply when taken as recommended. However, this can vary depending on the product and dosage. Please check the specific product page for detailed usage information and serving sizes.

We don't offer sample sizes because our supplements need to be taken consistently for at least 4-8 weeks before you can accurately assess their effects.

However, we do offer a 30-day money-back guarantee on first purchases of any product, making your purchase completely risk-free. If a product doesn't work for you, you can return it within 30 days for a full refund.

Each product has specific usage instructions on its product page and on the bottle label. Generally, most capsules are taken with water 20-30 minutes before a meal, but timing and dosage vary by product.

If you have a Youngr Protocol, follow the personalized timing and dosage recommendations provided in your protocol for optimal results.

Timing depends on the specific supplement and your goals. For example, some adaptogens like Ashwagandha work well in the evening for sleep support, while energy-boosting supplements like Beetroot or Mushroom Coffee are better taken in the morning.

Check your product pages for recommended timing, and if you have a Youngr Protocol, follow the personalized schedule provided.

Most of our supplements recommend taking them 20-30 minutes before a meal with water. However, some can be taken on an empty stomach or with food. Check the specific product page or bottle label for guidance. If you experience any digestive discomfort, try taking them with food instead.

Always consult your doctor before starting any new supplements, especially if you're taking medications or have underlying health conditions. While our superfoods are natural, they can interact with certain medications.

Check your product page and bottle label for any known interactions, and discuss your supplement plan with your healthcare provider to ensure safety.

As with any supplement, individual reactions can vary depending on the person and the specific superfood. Most people tolerate our supplements well, but some may experience mild digestive adjustments as their body adapts. If you experience any adverse effects, discontinue use and consult your doctor. Always start with the recommended dosage and follow usage instructions carefully.

Results vary by person, supplement, and health goal. Some people notice changes within 2 weeks, while others may take longer. We recommend giving supplements a fair trial of 4-8 weeks of consistent use before evaluating their effectiveness. Superfoods work best when taken regularly as part of a sustained wellness routine, not as quick fixes.

If you're pregnant or breastfeeding, please consult your doctor before taking any supplements. While many of our superfoods are natural, it's essential to get professional medical guidance to ensure safety for you and your baby.

Please consult your pediatrician before giving any supplements to children. Dosages and formulations are designed for adults, and children have different nutritional needs and safety considerations that should be evaluated by a healthcare professional.

We currently manufacture and ship exclusively within the United States. We use USPS for all deliveries to ensure reliable and timely service.

We offer free shipping on all orders over $50. For orders under $50, standard shipping is $4.99. If you need your order faster, express shipping is available for $14.99.

We offer two shipping options:

• Standard Shipping (USPS Ground Advantage): 2-4 business days, $4.99 (free over $50)
• Express Shipping (USPS Priority): 1-2 business days, $14.99

Orders are typically processed and shipped within 1-2 business days of purchase.

Not at this time. We currently only ship within the United States. We're working on expanding our shipping capabilities and hope to offer international shipping in the future.

Once your order ships, you'll receive an email with your tracking number. You can also log into your account to view your order status and track your shipment in real-time.

We assess each claim on a case-by-case basis and are committed to making things right. If your order arrives damaged or doesn't arrive at all, please email us at hello@youngr.club with your order number and details. We're happy to help and will provide a refund or replacement when appropriate.

You can change your shipping address up to 2 hours after placing your order by contacting us at hello@youngr.club.

After that 2-hour window, your order will have entered our fulfillment process and the address cannot be changed. In that case, you would need to return the product once delivered and place a new order with the correct address.

Yes! Subscriptions are the best way to save on your regular supplement routine. You can subscribe to individual products or create your own custom subscription bundle with 2 or more products for even better savings.

When you subscribe, you choose your delivery frequency (every month or every 2 months) and your products are automatically delivered on schedule. You'll receive a discount on every order, and you have complete control to pause, skip, modify, or cancel anytime through your subscription management page.

For individual products or subscription bundles:

• Monthly delivery: 20% off first order, 15% off every subsequent order
• Every 2 months delivery: 15% off first order, 10% off every subsequent order

These discounts are applied automatically at checkout and on all future orders. No codes needed.

Absolutely. You have full control over your subscription at any time. You can pause, skip shipments, cancel, or make changes by visiting Manage Subscription. There are no cancellation fees or commitments.

You'll be charged on the same date each cycle as your original order. For example, if you place your first order on January 15th with monthly delivery, you'll be charged again on February 15th, then March 15th, and so on. Your order is processed on the same day you're charged.

Yes! You can modify your subscription at any time through your subscription management page. You can add products, remove products, swap items, change quantities, or adjust your delivery frequency whenever you need.

All subscription management is done through the subscription management page.

From there you can:

• Skip or pause upcoming shipments
• Change delivery frequency
• Add, remove, or swap products
• Update quantities
• Change payment method
• Update shipping address
• Cancel your subscription

You'll also find information there about when changes need to be made before your next shipment processes.

Yes! Visit this link to create your own subscription bundle with any combination of products. You'll get the same Subscribe & Save discounts (20% off first order, 15% off subsequent for monthly delivery), but the discount applies to your entire bundle, making it an even better deal than subscribing to individual products.

We offer a 30-day money-back guarantee on first purchases of any product. If you're not satisfied with your purchase, you can return it within 30 days for a full refund. This applies to all products, even if they've been opened, because we want you to be able to try our supplements risk-free.

To initiate a return, email us at hello@youngr.club with your order number and the product(s) you'd like to return. We'll provide you with a US return address and instructions. Once we receive your returned item, we'll process your refund within 5-10 business days.

Refunds are processed within 5-10 business days after we receive your returned item. The refund will be issued to your original payment method. Depending on your bank or card provider, it may take an additional few days for the funds to appear in your account.

Yes! Our 30-day money-back guarantee applies to all products, even if they've been opened. We understand that you need to try supplements to know if they work for you. This guarantee applies to first purchases of any product.

Yes, customers are responsible for return shipping costs. You can either pay for return shipping directly or we'll deduct the cost from your refund. Returns must be sent using a tracked shipping service so we can confirm delivery.

The Youngr Protocol purchase is also eligible for a refund within 30 days if you're not satisfied. Please email us at hello@youngr.club to discuss your concerns and initiate a return if needed.

No, you can checkout as a guest if you prefer. However, we highly recommend creating an account so you can easily track your orders, manage subscriptions, view your order history, and access your account information anytime.

We accept all major payment methods including:

• Credit cards: Visa, Mastercard, American Express, Discover, Diners Club
• Digital wallets: Apple Pay, Google Pay, PayPal, Shop Pay
• International: Maestro, Union Pay

Absolutely. We use SSL encryption to protect your data, and all payment processing is handled by Stripe, one of the most trusted and secure payment processors in the world. We never store your credit card information on our servers. Your payment details are encrypted and securely processed through Stripe's PCI-compliant platform.

If you've forgotten your password, click the "Forgot Password" link on the login page. You'll receive an email with instructions to reset your password. If you need any assistance, our support team is always available at hello@youngr.club

If you create an account, you can securely save your payment information for faster checkout on future orders. This information is encrypted and stored securely through our payment processor, Stripe.

If your payment is declined, please check that your card information is entered correctly and that you have sufficient funds. If the issue persists, contact your bank or card provider as they may have flagged the transaction. You can also try using a different payment method. If you continue to experience issues, reach out to us at hello@youngr.club and we'll help troubleshoot.

You can reach us in two ways:

• Email: hello@youngr.club
• AI-powered chat: Available 24/7 on our website (bottom right)

Our AI chat can handle many common questions instantly. If it can't resolve your issue, we'll follow up with you via email with a personalized response from our team.

Our support team is available Monday through Friday. While our AI-powered chat is available 24/7 for instant assistance, our human team responds to emails and complex inquiries during weekdays.

We aim to respond to all inquiries within 1 working day. During busier periods, responses may take up to 5 working days. If your question is urgent, try our 24/7 AI chat first for immediate assistance. We're committed to answering every question and helping you with your wellness journey.

Email us at hello@youngr.club with any questions about your protocol. We're a community and we're here to help. Whether you need clarification on recommendations, have questions about timing, or want guidance on getting started, our team is ready to support you.

We love hearing from our community! Send any feedback, suggestions, or ideas to hello@youngr.club. Your input helps us improve our products and services, and we read every message we receive.

If you encounter a broken link, please let us know at hello@youngr.club with the subject line "I'd like to report a broken link." Include the page you were trying to access and where you found the broken link (social media, external site, etc.). We appreciate your help in keeping our website running smoothly!